Monday, November 13, 2006

Management Constraints

There has been numerous advances in management practices and methods over the last twenty years. Many american industries have significantly increased productivity, customer and employee satisfaction as well as bottom line results. While there has been progress there is much more to improve upon and progress is largely a choice of management.

Our firm has worked in numerous industries including Healthcare, Wireless, Insurance, Financial, Technology and Education. In each engagement our team quickly does our own assessment of managements commitment to change. After a combined resource experience of over 60 years our findings are that less than 25% of the firms we've been engaged with are truly committed to making necessary changes in order for their organizations to succeed. Our collective analysis provides a series of factors that we believe are the major management constraints for organizational improvement. These are:

1) Resistance to Change
2) Personal Insecurities
3) Control and Command Mentality
4) Lacking in Profound Knowledge
5) Lacking in execution skills
6) Management Turnover
7) No Belief in New Methods will create improved results
8) Lacking in Leadership Skills
9) We don't have time to change.......
10) I don't believe the data!

Each these factors has behind them an understanding of the factor and the means to overcome them. In future blogs we will examine each factor in details and share methods used to overcome each factor or at least reduce its impact. All of these are human factors that boil down to individual assessments of security, education and leadership. It is ironic that companies will hire consultants to bring in new perspectives, new knowledge and methods but in the end many companies fail to execute once the consultants are gone. Even when the good consultants provide training and education on methods unless management is truly committed to change all efforts will fail.

This is a natural dynamic and evolution of business environments. However, if the evolution velocity can be increased and the dynamics changed through knowledge then business progress can be excelled for the benefit of all.

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